Terms and Conditions paus69 — Your Rights & Responsibilities

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and paus69 ("Platform", "we", "us"). These Terms govern your use of the paus69 website, services, products, and all content provided through our platform.

By completing the registration process, making your first deposit, using any platform feature, or simply browsing the paus69 website, you are deemed to have read, understood, and legally agreed to be bound by all provisions of these Terms along with all related policies including our Privacy Policy and Responsible Gaming Policy.

These Terms shall be read together with all individual game rules, promotional conditions, and any specific notices displayed on the paus69 website from time to time. In the event of any conflict between these general Terms and specific game rules or promotional conditions, the more specific rules shall take precedence unless otherwise stated.

To be eligible to use the paus69 platform, you must meet all of the following requirements at all times:

• At least 18 years at the time of registration and while using the platform.
• An individual who is legally eligible to enter into a binding agreement under the laws applicable in your jurisdiction.
• Not residing in any jurisdiction that prohibits the use of online gambling platforms.
• Registering using accurate, complete, and up-to-date personal information — not on behalf of another person or using a false identity.
• Not currently listed on any self-exclusion list enforced by paus69 or any relevant authority.

Paus69 reserves the right to request identity document verification at any stage to confirm a member's eligibility. This includes documents such as a valid national ID, driving licence, or passport. This Know Your Customer (KYC) verification process is part of our commitment to keeping the paus69 platform safe and free from fraud.

Each individual is only permitted to register and maintain one (1) account only at paus69. This prohibition includes using different names, phone numbers, email addresses, IP addresses, or payment methods to create additional accounts. Any attempt to hold multiple accounts will result in all related accounts being suspended or permanently terminated.

During registration, you are required to provide accurate and truthful information including your full name, phone number, email address, and date of birth. This information will be used for identity verification, payment processing, and account-related communications.

You are fully responsible for:

• Keeping your password and account login details confidential.
• Ensuring no other party accesses or uses your account.
• Notify paus69 immediately if you suspect any unauthorized access to your account.
• Updating your personal information should any changes occur.

Paus69 will not be liable for any losses arising from unauthorised use of your account for as long as the incident has not been reported to us. Once a report is received, we will take immediate action to protect your account.

Paus69 supports a variety of local Malaysian payment methods including Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR) and are subject to set minimum and maximum limits.

Deposit: The minimum deposit amount is RM10 per transaction. Deposits are typically credited to your account automatically within seconds of a successful payment. If your deposit is not credited within 15 minutes, please contact the paus69 support team.

Withdrawal: The minimum withdrawal amount is RM30 per transaction. paus69 processes all withdrawal requests in under 5 minutes for supported payment methods. However, actual processing times may vary depending on your bank or e-wallet provider.

Key rules regarding withdrawals:

• Withdrawal funds may only be returned to the same payment method used for the deposit, subject to anti-money laundering policy.
• Paus69 reserves the right to request identity verification documents (KYC) before processing certain withdrawals, particularly for large amounts.
• Any attempt to withdraw funds obtained through fraudulent means or bonus abuse will result in the withdrawal request being cancelled and the account suspended.
• Paus69 reserves the right to hold withdrawals for up to 7 business days for security review purposes if required.

Paus69 offers a variety of bonuses and promotions from time to time to reward our members. All bonuses and promotions are subject to specific terms and conditions that will be displayed alongside the respective offer. These terms must be read and fully understood before accepting any bonus.

General terms applicable to all paus69 bonuses and promotions:

• Wagering requirement: All deposit bonuses are subject to the specified wagering requirements before bonus funds can be converted to withdrawable cash. The wagering ratio will be clearly stated in the relevant promotion terms.
• Validity period: All bonuses have a limited validity period. Bonuses not used within the specified period will expire and be credited back to your account as zero.
• One active bonus at a time: Members may only activate one bonus at a time unless otherwise stated in the specific promotion's terms.
• Abuse prohibition: Any attempt to exploit or abuse the paus69 bonus system — including arbitrage betting, use of multiple accounts, or strategies clearly intended to exploit promotions — will result in cancellation of all bonuses and possible account termination.

Paus69 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. paus69's decisions regarding bonus eligibility and payouts are final and binding.

All games offered on the paus69 platform — including Sports Betting, Live Casino, online slots, Fish Shooting Games, Bingo, and table games — are operated in accordance with their respective game rules, which are available within each game. These individual game rules form part of these Terms and must be fully observed.

Fair play is the foundation of the paus69 platform. All games use an independently certified Random Number Generator (RNG) to ensure every game outcome is random, fair, and cannot be manipulated by anyone — including paus69 itself.

• Completed game results are final. No appeals may be made against valid outcomes unless there is clear evidence of a technical failure.
• In the event of a system failure or technical disruption during gameplay, paus69 reserves the right to void and refund the affected bets at our discretion.
• Bets placed after a game or sporting event has ended are void and will be automatically cancelled.
• Any attempt to exploit bugs or technical vulnerabilities in games is prohibited and may result in winnings being voided and account termination.

To ensure a safe and enjoyable experience for all users, every paus69 member is required to comply with the following conduct guidelines when using the platform:

• Using automated software, bots, scripts, or any third-party tools to access or interact with the paus69 platform is strictly prohibited.
• Sharing, selling, or transferring your account to another party is strictly prohibited.
• Using offensive, threatening, or harassing language toward other members or paus69 staff is strictly prohibited.
• Any activity that may compromise the integrity of paus69's games or systems is strictly prohibited.
• Attempting to hack, breach, or disrupt the technical infrastructure of paus69 is strictly prohibited.
• Using the paus69 platform for any unlawful purpose, including money laundering, is strictly prohibited.

Paus69 uses an advanced monitoring system to detect any suspicious behaviour or violations of these Terms. Any breach of the above provisions may result in a temporary suspension or permanent termination of your account without any refund of balances that may be associated with the relevant activity.

Paus69 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, if:

• The member has violated any provision of these Terms and Conditions.
• The member is found to have provided false or misleading information during registration or the KYC process.
• The member is found to be involved in fraudulent activity, bonus abuse, or money laundering.
• The member's account shows suspicious activity that requires further investigation.
• Compliance with court orders, law enforcement agencies, or relevant regulatory bodies.

You may also request to close your own account at any time by contacting the paus69 support team. Prior to closure, all eligible balances will be processed in accordance with standard withdrawal procedures once all conditions are met and no investigations are ongoing.

The paus69 platform is provided on an "as-is" basis. paus69 makes no express or implied warranties regarding the completeness, accuracy, reliability, or suitability of the platform for any particular purpose.

To the extent permitted by law, paus69 shall not be liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Service disruptions due to scheduled maintenance, technical failures, natural disasters, or circumstances beyond our control (force majeure).
• Any losses arising from unauthorized access to your account due to your own negligence.
• Content on third-party websites that may be linked from the paus69 platform.

Paus69's total liability to you, under any circumstances, shall not exceed the net deposit amount you made in the 30 days prior to the claim arising.

Paus69 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon the latest version being published on the paus69 website with a new "Updated" date.

It is your responsibility to review these Terms and Conditions periodically to stay informed of the latest version. Continued use of the paus69 platform after any changes are published constitutes full acceptance of the amended terms.

For material and significant changes, paus69 will endeavor to notify members via in-app notifications or email; however, the absence of such notification does not affect the validity of the amendments made.

These Terms and Conditions and any disputes arising from them shall be interpreted and governed by the applicable laws. Any dispute that cannot be resolved amicably between you and paus69 shall be referred to arbitration or a mutually agreed dispute resolution body.

Before initiating any legal action, you agree to first contact the paus69 support team and allow a reasonable period for paus69 to resolve the matter internally. paus69 is committed to resolving all complaints fairly, transparently, and in a timely manner.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid, and the remaining provisions of these Terms shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the paus69 team is available to assist you at any time. We are committed to ensuring every enquiry is addressed seriously and promptly.

Ways to reach the paus69 team:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the paus69 website. Response time is typically under 1 minute.
• Support Email: [email protected] — for detailed enquiries requiring written clarification.
• Help Centre: Visit page FAQ our team for answers to the most frequently asked questions.